Monday, June 20, 2011

The digital health marketing landscape

  • Content development will focus on the message and how it will be leveraged across multiple platforms (internal and external) to maximize audience engagement
  • User experience and metrics will drive best practice approaches to development
  • Time to market and integrated campaigns will be more important than quantity and unfocused activities
  • Web development will be focused on improving and leveraging the distribution of content across multiple platforms
  • Mobile development will be essential to geo-locational, relational and transactional brand experiences
  • CRM campaigns and content creation will be closely aligned—with video integrated throughout
  • Patient and Physician portals will be at the heart of relational messaging with engagement, loyalty and retention as key metrics
  • Cross-departmental collaboration and shared digital platforms will eliminate silos and wasted resources

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