- Content development will focus on the message and how it will be leveraged across multiple platforms (internal and external) to maximize audience engagement
- User experience and metrics will drive best practice approaches to development
- Time to market and integrated campaigns will be more important than quantity and unfocused activities
- Web development will be focused on improving and leveraging the distribution of content across multiple platforms
- Mobile development will be essential to geo-locational, relational and transactional brand experiences
- CRM campaigns and content creation will be closely aligned—with video integrated throughout
- Patient and Physician portals will be at the heart of relational messaging with engagement, loyalty and retention as key metrics
- Cross-departmental collaboration and shared digital platforms will eliminate silos and wasted resources
Monday, June 20, 2011
The digital health marketing landscape
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